How to get help with Kasbee during the pilot.
Start with your store manager or retailer admin for KYC, employer consent, and store membership. Use the seller app or web portal for claims and payout readiness. For identity or IBAN issues that stay blocked, contact Kasbee support.
Use the admin, merchant, or retailer portal for day-to-day work. Escalations for payouts, fraud, or compliance go to your Kasbee contact.
Email Ops at support@kasbee.sa